Short answer: Book a roof cleaning as soon as the letter arrives, since it's priced and scheduled from your address with no need for you to be home for the visit. Check the letter itself or call your HOA to confirm exactly what they require, since requirements and deadlines vary from one community to the next.
Why roofs trigger HOA letters so often
Black streaking, caused by an algae that feeds on the limestone filler in shingles and spreads by wind, is one of the most visible issues on a roof, especially on the shaded slope where it shows up first. Because it's easy to see from the street or a neighboring yard, it's a common thing for an HOA to flag.
Getting it scheduled
Your price comes from your address, using roof size and material from county records, priced between 15 and 22 cents per square foot depending on material with a $299 minimum. A 25% deposit by card holds your booked day on the calendar.
If your roof also needs gutters addressed, that's a separate add-on priced at $95 or $145 depending on the job. It can be booked in the same visit as the roof cleaning.
What you get as proof
Before-and-after photos come with every job, which is useful documentation to show your HOA the issue has been addressed. The remaining balance is charged 24 hours after the visit, unless something looks off, which gets a free re-clean instead of a charge.
Confirming what your HOA actually wants
Some HOA letters are specifically about the roof, others lump in the house exterior or driveway too. Reading the letter closely, or calling your HOA directly, is the fastest way to make sure the booked service actually covers what they flagged in the notice.
Once it's handled
After the current issue is cleared, a recurring cleaning every 2 to 3 years, or a Puma Pass every 6 months at 15% off, is a reasonable way to stay ahead of the algae before it builds back up to letter-worthy levels again.
In Volusia County
Volusia County property records show 56% of homes here were built before 1990 and shingle roofs make up 77% of the county's roofs. That's a lot of older shingle roofs with years to carry algae buildup. The typical roof cleaning across the county prices at $464.
Questions people ask
How fast can a roof cleaning be booked?
You can book online from your address right away, though how soon a crew can get out depends on current availability at the time.
Will cleaning fix the roof or just the appearance?
A soft wash removes the algae causing the streaking, addressing the actual problem rather than just how it looks, though it doesn't repair unrelated roof damage.
Should I bundle the house wash in too?
If your HOA letter mentions both, bundling three or more services together saves 10% off the combined total for the visit.
What if I disagree with the HOA's assessment?
That's a conversation to have directly with your HOA, since Puma can clean the roof but can't weigh in on HOA rules or enforcement decisions.
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