Short answer: Book a house wash and you'll have before-and-after photos to show your HOA, without needing to be home for the visit. Check your HOA letter for the exact deadline and requirement, since those vary by community and Puma can't speak to what your specific HOA expects from the fix.
Move fast, not perfect
Most HOA letters give a window to fix the issue, not an instant deadline. Booking as soon as you get the letter is the biggest lever you have, since it puts the visit on the calendar before the clock runs out on whatever window you were given.
If the letter doesn't give a specific date, booking within the next week or two is a reasonable default.
Getting the price and booking
Your price comes from your address, using your home's size, floor count and materials from county records, and the quote you book is the quote you pay. A 25% deposit by card holds your day, and you don't need to be home for the crew to do the work while you're away.
If your address isn't pulling accurate details for some reason, that's worth flagging before booking so the quote reflects your actual home rather than an outdated county record.
Proof for the HOA
Every job comes with before-and-after photos, which is exactly the kind of documentation an HOA usually wants to see that the issue was addressed. The rest of the balance is charged 24 hours after the visit, unless something looks off, in which case it's a free re-clean instead of a charge.
What to double check with your HOA
Some HOAs want specific surfaces done, like the roof as well as the house, or have their own approved vendor rules. It's worth a quick read of the letter or a call to your HOA to confirm exactly what satisfies the requirement before you assume a house wash alone covers it.
If your HOA cites a health, safety or legal standard rather than just an appearance issue, that's also worth confirming directly with your HOA or an attorney rather than relying on a cleaning company to interpret it for you.
Avoiding the next letter
Once the current issue is handled, a recurring schedule like Puma Pass, every 6 months at 15% off, is a straightforward way to stay ahead of the next notice instead of waiting for another letter to show up in the mailbox.
In Volusia County
Volusia County property records cover 235,236 homes, and roughly 56% of them were built before 1990. That's a lot of housing stock with decades to collect the kind of staining HOAs tend to flag. The typical house wash here runs $279.
Questions people ask
How fast can I get on the schedule?
Booking is done from your address online, and you pick the day that works. How soon a crew can get there depends on current availability at the time you book.
Will the photos be enough for my HOA?
Before-and-after photos document that the work was done, but whether that satisfies your specific HOA's requirement is something to confirm with them directly.
What if the HOA wants the roof cleaned too?
Roof cleaning is priced and booked separately from a house wash, and bundling both together saves 10% off the combined total for the visit.
Do I need to be present for the crew to work?
No. You don't need to be home, and you'll still get before-and-after photos once the job is done and the crew has left.
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